Full job description

Job Title: Hotel Secretary

Location: Dubai

Company: Al Khaleej Palace Deira Hotel

About Us:

Al Khaleej Palace Deira Hotel is looking for a professional and organized Hotel Secretary with proven experience in the hospitality industry. If you have a strong background as a hotel secretary and are a graduate, we want to hear from you. In this key administrative role, you will help ensure smooth operations within our hotel while providing exceptional service to both guests and staff.

Responsibilities:

• Provide comprehensive administrative support to hotel management and staff.
• Manage and organize hotel schedules, appointments, and correspondence.
• Assist in guest check-ins/check-outs, reservations, and room assignments.
• Answer phone calls, respond to emails, and direct inquiries as needed.
• Coordinate meetings, conferences, and events, including managing logistics.
• Prepare and process various reports, invoices, and documents.
• Maintain accurate filing systems for hotel records and documents.
• Handle guest inquiries, complaints, and requests in a professional manner.
• Ensure effective communication between hotel departments to facilitate smooth operations.
• Maintain office inventory and handle ordering supplies as necessary.

Requirements:

• Proven experience as a hotel secretary or in a similar administrative role in the hospitality industry.
• Graduate degree in hospitality management, business administration, or a related field.
• Proficiency in office software (Microsoft Office Suite, Google Workspace, etc.).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• A customer-focused attitude with a commitment to delivering high-quality service.
• Ability to handle confidential information with discretion and professionalism.

Benefits:

• Competitive salary based on experience.
• Opportunities for professional growth and career development.
• A supportive and collaborative work environment.

Job Type: Full-time

Experience:

• secretary: 1 year (Preferred)

Job Type: Full-time