Full job description

Key Responsibilities:

•⁠ ⁠Handle inbound and outbound calls, answering queries related to real estate listings, services, and property details.

•⁠ ⁠Provide exceptional customer service and ensure all client interactions are handled professionally.

•⁠ ⁠Manage client inquiries through email, phone, and chat in a timely and effective manner.

•⁠ ⁠Schedule property viewings and coordinate with agents to meet client needs.

•⁠ ⁠Maintain a thorough knowledge of current property listings, promotions, and market trends to offer accurate information.

•⁠ ⁠Assist clients in understanding the real estate processes and documentation required for leasing, purchasing, or selling properties.

•⁠ ⁠Escalate any complex inquiries or complaints to the appropriate department for resolution.

•⁠ ⁠Update the CRM system regularly with client information and interaction details.

•⁠ ⁠Support the sales team with administrative tasks, including client follow-ups, preparing property-related documents, and organizing open houses or events.

Good spoken and written English is a must!

Any other languages are a plus point