We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant.
Key Responsibilities:
- Oversee the day-to-day operations of the dining area, ensuring high service standards.
- Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Assist in training and development programs for front-of-house staff.
- Monitor reservation systems and seating arrangements to optimize guest flow.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements:
- Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and basic administrative tasks.
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
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