Responsibilities:

• Handle customer inquiries via phone, email, and chat professionally.
• Provide information about products and services.
• Resolve customer complaints and escalate issues when necessary.
• Maintain accurate customer records and update databases.
• Ensure a high level of customer satisfaction through excellent service.

Requirements:

• High school diploma or equivalent.
• Previous experience in customer service or a related field is preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment.
• Proficiency in Microsoft Office and CRM software is a plus.