We are seeking a dynamic and customer-focused individual to join our team as a Marketing & Customer Service Associate. In this role, you will be responsible for promoting our services, engaging with customers, and ensuring a seamless client experience. Your key responsibilities will include:

• Developing and executing marketing strategies to attract and retain customers.
• Managing social media platforms and creating engaging content.
• Responding to customer inquiries via phone, email, and social media.
• Providing excellent customer service and resolving client concerns efficiently.
• Assisting with promotional campaigns, events, and brand awareness initiatives.
• Maintaining customer databases and gathering feedback to improve services.

Requirements:

• Strong communication and interpersonal skills.
• Experience in marketing, customer service, or a related field.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in social media management and basic marketing tools.