Job Description:
The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards.
- Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities.
- Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and debris.
- Clean and maintain cleanliness in public areas, such as hallways, lobbies, elevators, and common spaces.
- Empty trash containers and replace trash bags as needed.
- Replenish linens, towels, and guest amenities in guest rooms and public areas.
- Report any maintenance issues or damages in guest rooms or public areas to the appropriate department for prompt resolution.
- Follow standard operating procedures and safety protocols to maintain a clean and safe work environment.
- Respond promptly to guest requests and inquiries in a friendly and professional manner.
- Maintain a high level of cleanliness and organization in housekeeping carts, storage areas, and linen closets.
- Collaborate with the housekeeping team to ensure efficient workflow and timely completion of tasks.
- Adhere to hotel policies and procedures, including safety and security protocols, to ensure the well-being of guests and employees.
Desired Skill & Expertise:
- High school diploma or equivalent.
- Proven experience in housekeeping or a similar role, preferably in a hotel or hospitality environment.
- Strong attention to detail and commitment to maintaining high cleanliness standards.
- Physical stamina and the ability to perform tasks that involve standing, walking, bending, and lifting.
- Excellent time management skills and the ability to work efficiently within designated timeframes.
- Ability to work both independently and as part of a team.
- Excellent communication and interpersonal skills.
- Flexibility to work shifts, including weekends and holidays.
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