Waiter/Waitress

Full job description

Responsibilities:

Set up stations and tables according to set standards.
Greet the guest according to the standards set by Emirates Palace Mandarin Oriental, Abu Dhabi
Communicate with the guest according to the standards set by Emirates Palace Mandarin Oriental, Abu Dhabi
Assist the captain in presenting the menu, making recommendations, and taking orders
Serving food and beverage items and ensuring prompt service
Follow up on billing and checking procedures
Ensure that the buffet is kept clean and free of debris
Coordinate and assist in the clearing of tables
Coordinate and assist in the clearing of station
Coordinate and supervise the return of dirty linen
Assist the kitchen in clearing the buffet
To be present in the restaurant during service hours
Ensure that the captain is kept informed of all guest comments and complaints
Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager
To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental, Abu Dhabi
Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager

Skills and requirements:

Certification or Diploma in Hospitality Management is preferred
Previous Standalone restaurant experience is preferred. Resort experience will be a plus.
Passionate about guest service with an engaging personality
Italian language will be an advantage.