Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Stewarding Team as Stewarding Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• A minimum of 3 years of experience in a Supervisory Role in Stewarding or related roles in a Luxury Hotel is preferred.
• Comprehensive knowledge of HACCP (Hazard Analysis and Critical Control Points) guidelines, and a thorough understanding of Food Safety Standards.
• Next-Level Organisational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights in a fast-paced, dynamic environment.
• Computer literacy, with a mastery of Word, Excel, and Outlook is mandatory. knowledge of Oasys and Adaco systems are Advantageous.
• Familiarity with Forbes Service Standards in guest-facing roles is a plus.
• Demonstrated knowledge of Store Organisation, Inventory Execution and Stock Control.
• Exceptional skills in Improving Customer and Stakeholder Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.

Key Responsibilities

• Leads and oversees the Stewarding Team, ensuring Seamless Kitchen and other Related Operations.
• Fosters a positive and collaborative Work Environment, Inspiring and Motivating Team Members to deliver exceptional and sensational results.
• Regularly conducts insightful Performance Evaluations, offering Constructive Feedback and Identifying Training Needs for individual team members.
• Enforces stringent adherence to Hygiene and Sanitation Standards, in line with local Health Regulations.
• Collaborates with the Culinary and Service Teams, facilitating the provision of Spotless Equipment, Utensils, and Working Areas.
• Engages with the Executive Chef and Food and Beverage Management Team in crafting and refining Processes that elevate efficiency and productivity.
• Maintains meticulous records of Cleaning Schedules, Equipment Maintenance, and curated Inventory Control.
• Conducts comprehensive Training and Onboarding Sessions for new Stewards, imparting knowledge on Safety Protocols, Proper Equipment Handling, and Sanitation Practices.
• Pioneers Sustainable Practices to Minimise Waste, championing an Environmentally Responsible Approach.
• Effectively manages the inventory of Premium Kitchen Supplies, Chemicals, and Equipment, ensuring availability and promoting an efficient work environment.
• Adds a ‘FIVE-Star’ touch to the Stewarding Department’s Daily Operations.
• Stays updated on Industry-Leading Practices, implementing innovative and visionary approaches in Stewarding Operations.
• Contributes to exciting ‘FIVER’ Initiatives, showcasing FIVE’s bold and disruptive Approach in the Luxury Hospitality Sector.

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you’ll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.