Job Overview:

We are seeking a dynamic and results-driven Retail Sales Manager to lead and manage our retail operations. The ideal candidate will be responsible for driving sales, ensuring excellent customer service, and managing a motivated team to achieve sales targets and operational excellence.

Key Responsibilities:

Sales Leadership:

• Develop and implement sales strategies to achieve revenue goals.
• Monitor sales performance and provide actionable insights to the team.
• Identify opportunities for growth and implement initiatives to boost sales.

Team Management:

• Recruit, train, and supervise retail staff.
• Conduct regular performance evaluations and provide feedback and coaching.
• Foster a positive and motivating work environment.

Customer Experience:

• Ensure a high level of customer satisfaction through excellent service.
• Handle customer inquiries and complaints professionally and promptly.
• Maintain a clean, well-organized, and welcoming store environment.

Inventory and Merchandising:

• Oversee inventory management to ensure stock availability.
• Coordinate with the merchandising team to optimize product displays and promotions.
• Conduct regular stock takes and manage stock levels efficiently.

Operational Excellence:

• Ensure compliance with all company policies and procedures.
• Oversee daily operations, including cash handling, reporting, and store maintenance.
• Implement and monitor store security measures.

Market Analysis:

• Analyze market trends and competitor activities.
• Develop strategies to stay competitive and enhance market share.
• Provide regular reports on sales performance and market insights.

Qualifications:

• Proven experience as a Retail Sales Manager or similar role.
• Strong leadership and team management skills.
• Excellent sales and customer service abilities.
• Proficient in using retail management software and Microsoft Office Suite.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

Benefits:

• Competitive salary and performance-based incentives.
• Health and wellness benefits.
• Professional development opportunities.
• Employee discounts and perks.

Job Types: Full-time, Permanent