Full job description

Job Summary:

A Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages to customers in a friendly and efficient manner. The Bartender ensures customer satisfaction by providing excellent service, maintaining cleanliness, and adhering to health and safety standards.

Key Responsibilities:

• Drink Preparation: Mix, garnish, and serve drinks according to recipes, customer preferences, and health regulations.
• Customer Service: Greet customers, take drink orders, and engage in friendly conversation to enhance the customer experience.
• Maintaining Cleanliness: Ensure the bar area, tools, and glassware are clean and sanitized. Keep the bar organized and stocked.
• Cash Handling: Take payments, handle cash transactions, and provide accurate change. Operate the cash register and process credit card payments.
• Inventory Management: Monitor stock levels and restock items as needed. Notify the bar manager of low inventory.
• Compliance: Ensure the responsible service of alcohol. Monitor patrons’ alcohol consumption and intervene when necessary, following all legal and company policies.
• Team Collaboration: Work closely with other bartenders, servers, and kitchen staff to ensure smooth operations.
• Handling Complaints: Address customer complaints or concerns promptly and professionally, aiming to resolve issues to the customer’s satisfaction.

Qualifications:

• Experience: Previous bartending experience is preferred but not required. Training can be provided for entry-level candidates.
• Skills:
• Excellent customer service and communication skills
• Strong knowledge of drink recipes and bartending techniques
• Ability to multitask and remain calm in a fast-paced environment
• Basic math skills for handling cash transactions
• Certifications: Bartender certification or responsible alcohol service training may be required based on local regulations.
• Physical Requirements: Ability to stand for long periods, lift heavy items (e.g., kegs, cases of alcohol), and handle a high volume of drink orders.

Work Environment:

• Bartenders typically work in restaurants, bars, hotels, or entertainment venues.
• Evening, weekend, and holiday work is often required due to the nature of the hospitality industry.
• The environment may be loud, busy, and require long shifts.

Job Types: Full-time, Permanent