Full job description

Responsibilities:

• Set up stations and tables according to set standards
• Greet the guest according to the standards set by Emirates Palace Mandarin Oriental
• Communicate with the guest according to the standards set by Emirates Palace Mandarin Oriental
• Assist the captain in presenting the menu, making recommendations, and taking orders
• Serving food and beverage items and ensuring prompt service
• Follow up on billing and checking procedures
• Coordinate and assist in the clearing of tables
• Coordinate and assist in the clearing of station
• Coordinate and supervise the return of dirty linen
• To be present in the restaurant during service hours
• Ensure that the captain is kept informed of all guest comments and complaints
• Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager
• To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental
• Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager

Skills and Requirements:

• Certification or Diploma in Hospitality Management is preferred
• Previous experience in a luxury hotel is preferred, resort experience will be a plus
• Passionate about guest service with an engaging personality