Full job description

Waitress – Barista

A Waiter/ess at DoubleTree by Hilton Fujairah City is responsible for serving beverages and food to guests in the hotel’s continuing effort to deliver outstanding guest service.

What will I be doing?

As a Waiter/ess , you would be responsible for serving food and/or beverages to guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

What are we looking for?

• To maintain a high customer service focus by approaching your job with guests always in mind
• To have a positive impact, taking personal responsibility and initiatives to make it right.
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills and knowledge to enhance your personal performance & development.
• To be flexible, responding quickly and positively to changing requirements.
• To maintain high team focus by showing teamwork in pursuit of the department goals
• To be creative & innovative, & be up to date on current trend demands

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

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