Full job description

Job Description

• Contact customers via emails and calls to follow up on payments, identifying reasons for non-payment and ensuring timely collection.
• Analyze and follow up on aged receivables directly with customers for unpaid cases.
• Prepare salesman-wise monthly reports on outstanding balances, focusing on aging and ensuring timely action.
• Reconcile customer accounts periodically, following the credit controller’s plan, and resolve any disputes with customers.
• Monitor bounced cheques and escalate high-risk cases, while maintaining regular follow-up with the customers.
• Analyze the credit worthiness of new clients and provide updates to line manager.
• Maintain the aging reports up-to-date, including comments from all relevant stakeholders.
• Ensure balance confirmation is completed every six months, in accordance with company policies.
• Ensure that all customer invoices are properly recorded and booked in the system.
• Assist in preparing credit scores for customers, following guidelines from the credit controller
• Liaise with the sales team to monitor trade license expirations and update customer records accordingly.
• Communicate monthly dispatch summaries and outstanding statements to all customers.
• Attend credit meetings, take minutes, and follow up on action points discussed.

Skills

Education: Bachelor of Commerce or Bachelor in Business Administration or Bachelor in Business Management
OR
Diploma in Business Management
Experience: Fresher
Language: English, Arabic
Certification: MS Office or any ERP (Tally, etc…)
Skills: Strong communication skills, preparing reports using Excel, collaborative work approach with multiple departments, especially with the sales team