Job Description

As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.

What you will be doing:

• Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.
• Pick up and remove used towels and debris from the pool deck areas throughout the day.
• Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.
• Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.
• Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
• Perform opening/closing side duties as assigned and set the pool according to standards and procedures.
• Be well versed in hotel fire & life safety/emergency procedures.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management of the Hotel.

Qualifications

• At least one year’s experience as a recreation attendant
• Exceptional customer service skills
• Basic knowledge of recreational equipment and facilities
• Ability to work flexible hours, including weekends and holidays
• Basic knowledge of first aid and emergency response procedure.
• Be available to carry out any assignment as delegated by department manager.