Full job description

Responsibilities:

• Team Leadership: Recruit, hire, train, and supervise store staff, fostering a positive and motivated work environment.
• Sales and Revenue: Drive sales growth, meet or exceed sales targets, and implement strategies to optimize revenue.
• Customer Service: Promote a culture of exceptional customer service, addressing customer inquiries, resolving issues, and fostering a positive shopping experience.
• Inventory Management: Oversee inventory control, including ordering, receiving, and managing stock levels to ensure product availability.
• Visual Merchandising: Ensure that store displays and layouts align with the company’s brand and merchandising guidelines.
• Operational Efficiency: Streamline operational processes, implement cost-control measures, and optimize staffing levels.
• Compliance: Ensure that the store adheres to company policies, procedures, and compliance with local regulations.
• Financial Management: Manage the store budget, monitor expenses, and report financial performance to senior management.
• Marketing and Promotions: Collaborate with marketing teams to execute marketing and promotional campaigns effectively.
• Loss Prevention: Implement loss prevention measures and security protocols to safeguard store assets and prevent theft.

Requirements/Qualifications:

• Proven experience in retail management, preferably in a leadership role, minimum 4 years.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficiency in inventory management and retail POS systems.
• Strong organizational and time management skills.
• Results-driven with a focus on achieving sales and operational targets.
• Ability to adapt to a fast-paced, dynamic retail environment.
• Commitment to delivering outstanding customer service and operational excellence.