To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all our customers. To supervise, train, and motivate team members, with the key aim of retaining and attracting new customers

What You’ll Do?

• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort & provide the team with a vision of the project objectives.
• Motivate and inspire team members and lead by setting a good example (role model) – behavior consistent with words.
• Coach and help develop team members; help resolve dysfunctional behavior, facilitate problem-solving and collaboration.
• Maintain healthy group dynamics, and intervene when necessary to aid the group in resolving issues.
• Assure that the team members have the necessary education and training to effectively participate on the team
• Encourage creativity, risk-taking, and constant improvement, Recognize and celebrate team member
• Coordinate with internal and external partners (Staff & Guest) as necessary.
• Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques, and tools to support task performance.
• Assure that the team addresses all relevant issues within the specifications and various standards.
• Provide necessary business information
• Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.
• Work with floor managers to obtain the necessary resources to support the team’s requirements.
• Obtain and coordinate space, equipment, and communication lines for team members.
• Coordinate with the floor manager to establish meeting times, places, and agendas.
• Provide status reporting of team activities against the program plan or schedule.
• Keep the floor manager and outlet manager of task accomplishment.
• Communicate with the floor Manager and outlet manager about all issues that cannot be resolved by the team.
• Provide guidance to the team based on management direction

What Are We Looking For?

• Minimum high school academic.
• Experience minimum 3-year similar position.
• Ability to be integrated into the new work environment.
• High interpersonal skills, and communication skills
• Hard worker, teamwork player.
• Highly Self-motivated with the ability to motivate others as well.

CLOSING FROM DEFAULT – ALL LOCATIONS

Benefits

• Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.
• Have the chance to work in an international, diverse, and inclusive environment.
• Become part of one of the most caring communities out there.
• The famous team activities and social events bursting with fun.Inclusive private health insurance.
• Annual leave as per the company policy.

Additionally, we offer:

• 
  Wellness spaces designed for mothers inclusive for all.
• Monthly well-being programs to nurture your mental and physical health.
• Informative and empowering webinars to support your growth.

Recruitment Process and Timeline

First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.

If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.

Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.

So, what does it really mean to work at Kitopi?

APPLY HERE