As a Reservation Sales Agent, you will handle all Room and F&B Reservations inquiries pertaining to rates, packages, promotions and offers through the telephone, fax, and internet in a timely manner. You will provide courteous and efficient service in bookings for rooms and food & beverage outlets and secure business at all times. Additionally, you will provide fast, professional and friendly service to guests and customers by handling reservations, group bookings and contracts. You will also respond to any related requests and queries in a timely manner and meet and greet guests when necessary and allocate tickets for special events.

What We Need From You

Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

• Similar experience in a luxury hotel and/or resort
• Experience with Opera is preferred
• Strong organizational skills
• Strong English communication skills, additional language is an advantage
• Ability to work in a fast-paced environment
• Ability to multitask

What We Offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.careers.ihg.com to find out more about us.

So go on – show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.