Job Description:

Responsibilities: Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness Advises manager or desk clerk of rooms ready for occupancy Inventories stock to ensure adequate supplies Investigates complaints regarding housekeeping service and equipment, and assists manager with corrective action. Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management Conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment Records data concerning work assignments, Grand Performer actions, and time records, and prepares periodic reports Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation Assists manager in preparing reports concerning room occupancy, payroll expenses, and department expenses Plans work schedules to ensure adequate service. Supports and supervisors and effective inspection program for all guestrooms and public space. Have a thorough knowledge of product, including room types, amenities, services and brand standards All other duties as assigned, planned or un-planned Minimum Qualifications
High school diploma or General Education Degree – required2+ years of relevant work experience in similar scope and title – required Experience within luxury brand/markets – required