Job Responsibilities
- Gather and document detailed business requirements from stakeholders for ERP system enhancements.
- Analyze existing warehouse and procurement processes to identify inefficiencies and area of improvement. Recommend best practices and process reengineering to optimize operations.
- Map business processes and workflow to ERP system functionalities for warehouse and procurement. Provide insights on warehouse and procurement processes to ensure the ERP system is customized effectively.
- Provide project estimate, ensure scalable/ resilient/ solution designs sustainable to business requirements and that all application NFRs are met
- Flexible to participate in the implementation and configuration of ERP modules (Warehouse and procurement).
- Provide ongoing support for ERP users, troubleshooting issues and ensuring system stability.
- Collaborate with all relevant stakeholders to manage system upgrades, patches and integrations.
- Design and propose ERP system solutions that meet business needs and align with best practices.
- Create functional specifications, use cases and system documentation for ERP enhancements.
- Ensure all changes and configurations are documented and accessible to relevant teams.
- Leading RFI, RFP, Technical Review and procurement process for IT Solutions with business users.
- Produce complete and high quality of the requirement deliverable including but not limited to Business Processes, Scenarios, Functional Design Document, Use Cases, Exceptions, User Guide and other additional required viewpoints in order to translate Business Requirement into actionable solution requirement
- Manage and support to achieve traceability of requirements across the project lifecycle from initiator to solution requirements baseline, to design, build, test and deploy
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.
Qualifications
Qualifications
Essential
- Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience
- Strong knowledge of ERP systems (e.g. Oracle and Microsoft Dynamics) and their application in retail operations, warehouse management and procurement processes.
- Excellent analytical, problem solving and communication skills.
- Experience with project management methodologies and tolls will be an added advantage
- Well versed in tools like Visio or equivalent to create business process flow diagrams under the functional requirements sections.
- Experience in influencing stakeholders and working closely with them to determine acceptable solutions.
- Experience in transitioning of requirements into proper user stories and provide inputs to the development and testing teams during the execution phase of the project.
- Should be able to lead team and work independently with minimal supervision
Preferred
- Certification in ERP (Oracle or Microsoft)
- Industry Experience in Retail, Food & Beverages domain
- Flexible to learn new technologies.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.
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