Job Description:

– Prepares and send accurate quotations promptly.

– Provides detailed and competitive pricing information.

– Ensures all quotations are stamped and signed by the CEO.

– Assess’ new customers’ creditworthiness and set credit limits.

– Monitors customer accounts to ensure credit limits are maintained.

– Generates invoices and delivery notes to customers or clients for products or services provided by the company. This involves ensuring that invoices are accurate, complete, and include all necessary details, such as payment terms and due dates.

– Prepares and present reports on accounts receivable aging, cash collections, sales, and delinquent accounts to support financial analysis and decision-making.

– Process customer payments through checks, electronic transfers, credit cards, and cash, ensuring accurate recording in financial records.

– Tracks and manages overdue accounts by following up with customers via phone, email, or written communication to request payment and resolve any issues.

– Generate system invoices and obtain a signed manual invoice and delivery note from the client, then record them in the system.

– Handles customer inquiries, resolve billing disputes, and provide payment information.

– Reconcile payments with customer accounts by verifying amounts and ensuring accurate transaction recording.

– Identify doubtful accounts (bad debts) and collaborate with management to decide on actions, such as write-offs or involving collections agencies.

– Keeps customer accounts accurate and current by updating contact details, payment terms, and credit limits when necessary.

– Investigates and resolves discrepancies between customer payments and invoices, collaborating with departments like sales or customer service when needed.

– Keeps organized and accurate records of all Accounts Receivable transactions for auditing and financial reporting purposes.

– Conducts professional follow-ups with employees from all departments to confirm expected payments for both receipts and disbursements.