Full job description

Emergency Operations Room:

• Provide daily operational and tactical support within the Emergency Operation in line with organizational and national policies, standards and requirements.
• Prepare and handle the required documents and event history at the beginning and ending of every shift.
• Monitor current trends in emergencies on a daily basis.
• Cover shifts at the Authority’s platform within the National Operations Center (if required).
• Undertake daily health check on the communications devices, channels and means.

Crisis Communication Management:

• Support communications and correspondences with regards to crisis management.
• Support early warning process to initiate stakeholder engagement for managing the crisis.
• Maintain constant touch and relationship with all relevant internal and external stakeholders.

Crisis Exercises and Tests:

• Participate in crisis exercises, simulation tests, seminars and trainings.

Document Management:

• Organise and maintain comprehensive records of relevant reports, minutes of meetings and general documents to ensure an accurate record and evidence base using the standard system.
• Receive, classify, issue, consolidate and/or summarise documents, information, as well as maintaining records of documents processed to ensure compliance with standards.

Emergency Operations Policies, Procedures and Manuals:

• Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.