What you’ll be doing:

The incumbent, as the Assistant Manager – HR Operations, is responsible for overseeing and managing the day-to-day HR operations and employee services functions. This role ensures that all HR operational activities, including onboarding, employee records management, benefits administration, and HR compliance, are executed smoothly and in alignment with the company’s policies and UAE labor law.

Job Description:

The incumbent will be responsible for:
HR Operations Management: Overseeing the day-to-day HR operations, including employee onboarding, employee data management, offboarding, and compliance with company policies and legal regulations.
Employee Services: Managing the employee services function, ensuring that requests related to benefits, leaves, salary certificates, and other HR services are handled promptly and efficiently.
Process Improvement: Identifying and implementing process improvements in HR operations, streamlining workflows, and automating tasks to increase efficiency and reduce manual interventions.
Compliance: Ensuring full compliance with local labor laws, internal policies, and audit requirements, especially regarding employee records, benefits administration, and employment contracts.
HR Systems Management: Managing the HR Information Systems (HRIS), such as SAP SuccessFactors, ensuring accurate employee data maintenance and reporting.
Employee Onboarding and Offboarding: Overseeing the smooth onboarding of new hires and managing the exit process for departing employees, including handling final settlements in accordance with labor laws.
Employee Support: Providing support and guidance to employees regarding HR policies, procedures, and their entitlements, addressing inquiries and resolving issues in a timely manner.
Collaboration with HR Teams: Coordinating with the payroll, recruitment, and talent management teams to ensure seamless HR service delivery and alignment with the company’s overall objectives.
Reporting and Analytics: Preparing and analyzing HR operational reports, providing insights and recommendations to the Senior Manager – Employee Services for decision-making.