Role Summary:

Handles cash float, petty cash, guest bill, invoices, sales deposit, foreign exchange, knowledge of software used as well use of cash register.

Responsibilities:

• Implement Meet & Greet practice at all times
• Operating cash register and other electronics
• Receiving payments by cash, credit cards, or automatic debits
• Issues receipts, refunds, credits or change due to customers
• Ensure that there is adequate change
• Maintains clean and orderly check out areas
• Taking orders through phone and answers phone query regarding reservations, menu and other restaurant related questions
• Getting food to the proper table at the right time
• Clearing dirty plates and silverware
• Responding to other guest needs
• Knowledge of all the ingredient details of every dish on the menu
• Check in with customers and take additional orders or refill water, as needed
• Maintain the appearance and cleanliness of all areas of the restaurant
• Ability to work well under pressure, be professional, efficient, detail-oriented and courteous
• Provide excellent dining experience to guests
• Comply with SOPs, SOS, Company Policies and Procedures