What You’ll Achieve:

As Customer Account Manager you will:

• Liaise between international schools and the UK office to closely track all customer requests
• Search for and present best-matched resources to international schools
• Liaise with the UK office for product knowledge support
• Ensure accuracy on all customer communication, tracking customer feedback and satisfaction
• Input and track data accurately in CRM
• Send weekly updates to customers

What we Offer:

• Private medical insurance
• 30 days holiday
• One economy air ticket to home country in every 2 years’ of completed service.

What We Require:

• Demonstrable success in a fast-paced international complex environment or similar
• Excellent attention to detail and organisational skills
• Strong IT skills, particularly Microsoft Office packages
• Exceptional communication skills and level of spoken and written English
• Education resources market experience is desirable but not essential