Full job description

Job Responsibilities:

• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
• Address customer inquiries and complaints in a timely and professional manner.
• Manage and maintain client databases and CRM systems.
• Provide accurate information about products or services to customers.
• Coordinate with internal teams to meet customer expectations and resolve issues.
• Monitor customer feedback and suggest ways to improve customer satisfaction.
• Assist in achieving sales targets and business goals.

Requirements:

• Bachelor’s degree in business administration, marketing, or a related field.
• Proven experience as a Customer Relation Executive or similar role.
• Strong communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to multitask, prioritize, and manage time effectively.
• Fluency in English (Arabic is an added advantage).

Location: Abu Dhabi, UAE