Full job description

Responsibilities

1. Customer Interaction.

– Handle customer inquiries via phone, email, and chat.

– Provide product information and resolve issues promptly.

2. Order Support.

– Assist with orders, tracking, and modifications.

– Ensure on-time delivery and accuracy.

3. Issue Resolution

– Investigate and resolve customer issues.

– Maintain records and gather feedback for improvement.

4. Customer Education

– Educate customers on product features.

– Offer troubleshooting assistance.

Qualifications

– High school diploma or equivalent.

– Proven customer service experience.

– Strong communication and problem-solving skills.

– Ability to multitask and work under pressure.

– Positive attitude and empathy.

Job Types: Permanent, Fresher