Full job description

Job Description:
We are hiring a Customer Service Representative to handle customer inquiries and provide excellent service across all interactions.

Responsibilities:

• Respond to customer queries via phone, email, or chat.
• Resolve issues and escalate complex cases as necessary.
• Maintain records of customer interactions.
• Ensure customer satisfaction and build relationships.

Qualifications:

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Ability to handle high-pressure situations professionally.
• Previous customer service experience is an advantage.

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