POSITION PURPOSE: Serve guest needs by assisting with food and beverages from kitchen or bar and completing guest requests. ESSENTIAL FUNCTIONS:

• Deliver food from kitchen to the guest ensuring accuracy and timeliness.
• Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests according to the St. Regis Standards to ensure superior service.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Assist in stocking linens, china, glass, silver, and food items for service
• Assist in the breakdown, cleaning and set-up of buffets and food stations.
• Work harmoniously and professionally with co-workers and supervisors.
• Greet and escort guests to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Adhere to timing standards for products and services
• Inform guests about the day’s specials
• Offer menu recommendations upon request.
• Make suggestions based on their preferences.
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the kitchen
• Serve food and drink orders. Ensure hot food is hot and cold food is cold
• Check dishes and kitchenware for cleanliness and presentation and report any problems

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Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.