Key Responsibilities:

• Manage day-to-day front desk operations including check-in/out, reservations, and guest services
• Supervise, train, and support front office staff
• Collaborate with housekeeping, maintenance, and F&B to ensure seamless guest experiences
• Handle guest feedback and resolve issues with professionalism and care
• Ensure compliance with hotel standards, procedures, and service quality

Requirements:

• Prior experience working in a hotel managing front desk and hotel operations is mandatory
• Strong leadership, organizational, and communication skills
• Knowledge of PMS systems and hotel operations
• Friendly, professional demeanor with a guest-first attitude
• Flexibility to work shifts, weekends, and holidays

If you’re passionate about hospitality and want to be part of a boutique hotel that values excellence and warmth, we’d love to hear from you.