Full job description

Female Candidates Only*

Activities include:

• ·Working with confidential and or sensitive documents on immigration programs, client analysis, immigration options, closing contracts, process monitoring, and case reporting updates.
• · The high volume of outbound calls, multi-tasking, multi-priority management of client case processing.
• · Reporting, communications, and strict adherence to client agreements.
• · Meeting expectations, deadlines, and financial targets.
• Key duties for the Front Office Executive position:
• · Managing and responding to inbound leads via telephone, social media, and email.
• · Managing outbound phone calls and emails.
• · Responding to inquiries using pre-set business templates
• · Advice on the overseas options available, so as to enable the candidates & their family to make an educated choice & the right decision.
• · Give clear and accurate information based on the current immigration & visa laws & policies.
• · Provide a fair and neutral evaluation of a candidate’s profile.
• · Provide a personal global career strategy customized to their needs.
• · Follow up on leads whilst providing ongoing guidance and advice
• · Provide clear information on all programs we offer, and countries we provide visa/immigration services to.
• · Develop and maintain strong client relationships.
• · Meet targets and close contracts with clients.
• · Maintain strong working relationships with all clients and colleagues.

Skills

The ideal candidate must have:

• · Strong interpersonal skills.
• · Ability to communicate effectively and concisely to customers.
• · Must be a team player.
• · Must be able to handle clients over the phone and in person.
• · Ability to work under pressure.

Job Type: Full-time