Full job description

Join Our Team as a Hotel Front Office Supervisor!

Are you passionate about hospitality and leadership? We are seeking a dedicated and experienced Front Office Supervisor to join our dynamic team.

Job Responsibilities:

• Supervise daily operations of the front desk and guest services team.
• Ensure exceptional guest experiences through effective leadership and customer service.
• Coordinate with other departments to ensure seamless guest service delivery.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Train, mentor, and motivate front office staff to uphold high standards of service.
• Oversee check-ins/check-outs, reservations, and room assignments.

Requirements:

• Proven experience in a supervisory role within a hotel front office.
• Excellent communication and interpersonal skills.
• Strong leadership and problem-solving abilities.
• Ability to thrive in a fast-paced environment.
• Proficiency in hotel management software (e.g., IDS).
• Available to join immediately.
• With transferrable visa locally.

Job Type: Full-time