Guest Experience Manager

What you will do

  • Train, evaluate, lead, motivate and coach all employees in the Front Office area to ensure that established cultural and core standards are met; daily activities and planning for front office operation.
  • You will need to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
  • You will attend regular operational meetings to ensure effective coordination and partnership between departments.
  • Observe physical condition of facilities and equipment in the front office and make recommendations for corrections and improvements as needed.
  • Work collaboratively and professionally with co-workers and supervisors.

What you bring

  • 1-2 years previous experience in a supervisory or assistant manager position in Front Office or Housekeeping.
  • College degree preferably specializing in hotel management or equivalent experience is required.
  • Strong communication skills.
  • Effective problem-solver and efficiency skills.
  • Proficiency in English language.

What we offer

  • Work Authorization.
  • Competitive tax-free salary and service charge.
  • Live out allowance or studio in staff accommodation
  • Medical and life insurance.
  • Paid annual leave and public holidays.
  • Annual flight allowance to home country.
  • Worldwide Complimentary Room Nights with Four Seasons.
  • Growth & Development opportunities
  • Career opportunities and international transfer.
  • And more…

APPLY NOW


Leave a Reply

Your email address will not be published. Required fields are marked *