Key Responsibilities:

• Guest Greeting: Welcome guests with a friendly smile, ensuring a warm and positive first impression.
• Seating & Reservations: Manage the seating chart, escort guests to their tables, and ensure that reservations are handled efficiently and accurately.
• Customer Service: Provide guests with information about the menu, daily specials, and the restaurant concept. Assist with special requests and ensure a seamless guest experience.
• Communication: Coordinate with the restaurant management and service team to ensure guest needs are met promptly and effectively.
• Maintain Cleanliness: Ensure the entrance and dining area are clean, organized, and visually appealing at all times.
• Problem-Solving: Handle guest inquiries and resolve any issues or concerns with professionalism and courtesy.
• Team Collaboration: Work closely with other team members to ensure smooth operations during peak times and maintain high levels of service quality.

Qualifications

Qualifications:

• Previous experience as a Hostess or in a customer-facing role in the hospitality industry is preferred.
• Excellent communication and interpersonal skills.
• A friendly and approachable demeanor with a passion for delivering outstanding guest service.
• Ability to remain calm and composed during busy or high-pressure situations.
• Fluency in English (additional languages are a plus).
• Flexibility to work evenings, weekends, and holidays as needed.