About the location:Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.
About the role:
The Host( ess ) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.
What you will do:
- Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
- Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
- Ensure cleanliness of each section of the dining room s and make necessary improvements as well as check each table prior to opening to ensure its proper set
- Develop a complete working knowledge of the menus, menu ingredients, and restaurant information
- Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
- Set up Hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server to meet Four Seasons Service standards.
- Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
- Anticipate guests’ needs, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
- Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
- Work harmoniously and professionally with co-workers and supervisors.
- Complete special projects (menu changes, signage, etc) as instructed.
What you bring:
- One to two years’ previous experience in a Food & Beverage outlet; p revious employment experience within a luxury Hotels is considered an asset
- Ability to operate computer equipment and other food & beverage computer systems
- Strong communication skills
- Excellent command in English, Arabic is an advantage
- Background in French Restaurant is a plus
What we offer:
- Deeply instilled values based company culture
- Opportunities to build a successful career with global potential
- Unique strong culture – diversity
- Living accommodation in a high quality, well-resourced apartment
- Excellent Training and Development opportunities
- Employee Recognition Programs
- Complimentary nights at FS Hotels Worldwide
- Paid home leave tickets
- Complimentary meals in employee restaurants
- Free transportation to work
- Medical coverage
Work Authorization:
The Hotel will apply for the work authorization for a successful candidate.
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