Job Description:-

The Hotel Assistant Manager oversees the Front Office staff and manages all functions of the Front Desk. Ensures communications and follow-up on any problems, guest requests or special requirements. Monitor employees’ activities to assure that standards are being met, staff is being supported and guest needs are being met.

• Oversees the Front Desk operations and acts as the manager on duty in the hotel.
• Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
• Assists with the talent acquisition, training, supervising and performance management of the Front Office team
• Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Desk Manager and/or Finance Management.

Preferred Qualifications and Skills

• Previous experience for at least 2 years in a similar role with a Luxury Hotel or Resort.
• Excellent English language skills both written and verbal.
• College degree, preferably in Hospitality Management
• Extensive knowledge of front office operations.
• Strong leadership skills
• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests. Ability to effectively handle stressful situations and guest complaints.

Our Offering:-

• Four Seasons believes in offering the best to the best; check out some of our amazing benefits!
• An opportunity to be a part of a cohesive team with opportunities to build a successful career with global potential
• The opportunity to engage in a diverse and challenging work environment
• Complimentary and or Discounted Hotel Stays
• Competitive Salary (Tax-Free)
• Excellent Benefits Package that includes: Medical, Dental, and vision

Work Authorization:-

The Hotel will apply for work authorization for a successful candidate.