With the global growth of our brands, you will be an integral spart of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will give high quality service, supply, provide turn-down for guest rooms and suites as per the hotel standards.
Duties and Responsibilities:
To report for duty punctually and ensure proper grooming as per hotel policy.
To attend daily briefing in selected areas conducted by Supervisor/Manager.
Be fully trained on resort standards and procedures required to carry out daily tasks.
Use and maintain all chemicals, supplies and equipment as per hotel standards.
Clean, replenish and prepare all guest rooms as per hotel standards.
Move and position cleaning trolley in the corridor ensuring a safe and hazard free corridor as per hotel policy.
To follow the resorts key control policy.
Operate machinery and equipment accordingly.
Report malfunctioning tools, incidents, and guest room issues correctly to supervisor and to Engineering department.
Report lost and found articles as per hotel policy.
Report in-room safe issues as per hotel standards and policies.
Report unusual guest behavior or activities as per hotel standards.
Have thorough knowledge of the layout of the guest rooms and corridors, and all housekeeping storage spaces with what they hold.
Follow hotel’s health and safety policies and procedures.
Attend trainings necessary for the tasks and as per hotel requirements.
Carry out any other job-related duties when requested by the hotel.
Suitable candidate will be reporting directly to the Housekeeping Supervisor. He/She must be highly qualified and must have at least 1-2 years’ experience in an upscale luxury hospitality industry or five-star hotels. He/She must have a background with impeccable attention to details, analytical skills, exceptional training skills, highly talented in motivating others, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Middle East/GCC experience is an advantage.
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