Housekeeping Attendant

Job Description


Housekeeping Attendant

You are the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What you will be doing:

  • Attend daily briefings and takes on daily assigned tasks
  • Clean and maintain areas of responsibility according to standards and procedures
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ privacy and belongings, while ensuring exceptional service
  • Reports lost and found articles to the housekeeping office immediately
  • Maintain equipment in a proper state of cleanliness
  • Replenish guest supplies and ensure that guests requests are promptly attended to
  • Clean and maintain areas of responsibility according to standards and procedures
  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
  • Record room status in allocated section accurately
  • Maintain a section room report as well as a daily productivity report


Qualifications


Your experience and skills include:

  • 1-2 years of experience in housekeeping.
  • Warm and caring personality; previous housekeeping experience is an asset
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Excellent organizational skills and time management

Additional Information


What’s in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!

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