Full job description
- Responsible for the operation of all Housekeeping functions in guestrooms, offices and public areas, including corridors and stairwells.
- With aid of Assistant(s) and/or Head Housekeeping supervisor, supervises Housekeeping Supervisors, order taker, Housekeeping Attendants, Linen Attendants, Tailor.
- Establishes standards of cleanliness of areas under his/her control.
- instigates working rules and practices to meet these standards.
- Cooperates with Human Resources department in establishing training programs, methods and procedures for development of employees.
- Balances staff working schedules to meet peak and slack periods while remaining within labor law requirements.
- Maintains a close payroll control.
- Maintains a close liaison with Front Office to ascertain and meet anticipated guest check-ins and outs.
- Makes periodic inspections of all areas to check on Housekeeping standards, and issues necessary orders to correct shortcomings.
- Meets regularly with Engineering and Laundry departments to ensure smooth flow of supplies and repair work.
- Responsible for guestrooms linen inventories and assists with Food & Beverage linen inventories.
- Prepares annual linen budget basing the calculation on quantity in inventory and linen losses.
- Supervises and arranges the taking of physical inventories at the frequency determined by Management.
- Responsible for the inventory of guestroom and cleaning supplies, ordering replacement when necessary.
- Prepares annual Housekeeping (FF&E) and Operating Equipment budget in consultation with Management.
- Prepares annual uniform budget.
- Maintains linen room and repair services.
- Makes recommendation to Management for modernization of equipment, methods or supplies.
- Meets with salesman or outside consultants in order to keep informed of developments.
- Works with Engineering, Management and Interior Decorators on rehabilitation, or redecorating plans. Maintains the internal renovation records i.e. Room Decor Reference File, Room Decor Information Sheets and Room History Record.
- Works closely with Accounts departments in order to keep expenses within monthly forecasts.
- Works closely with the Purchasing Officer to ensure regular purchase and flow of supplies and to keep a close supervision on Housekeeping storeroom inventories.
- Keeps open lines of communications with sister and competitive hotels in the area.
Job Type: Full-time
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