Overview

Joga Ram General Trading LLC, a leading name in the trading of building materials in Dubai, is seeking a motivated and customer-focused Indoor Sales Executive. The ideal candidate will have a minimum of 2 years of experience in the building materials trading industry, with strong retail shop sales experience. You will play a vital role in attending walk-in customers, maintaining client relationships, and supporting overall sales operations from our retail location.

Responsibilities

• Customer Service: Attend walk-in customers, understand their requirements, and recommend suitable building materials from our product range.
• Sales Generation: Drive in-store sales by actively engaging with customers, upselling products, and ensuring a high level of customer satisfaction.
• Product Knowledge: Maintain a thorough understanding of the company’s building materials, their specifications, and their applications.
• Order Processing: Accurately prepare quotations, invoices, and process sales orders.
• Inventory Management: Coordinate with the storekeeper to manage stock levels and ensure product availability.
• Relationship Management: Build and maintain strong relationships with retail and small project clients for repeat business.
• Reporting: Maintain daily sales records and prepare regular reports on sales activities, customer feedback, and market trends.
• Collaboration: Work closely with the purchasing and logistics teams to ensure timely order fulfillment and customer service excellence.
• Market Awareness: Keep updated on new product launches, promotions, and market competition.

Desired Candidate Profile

• Experience: Minimum 2 years of experience in the building materials trading industry, with hands-on experience in retail shop sales.
• Education: Bachelor’s degree or diploma in commerce, or any certification related to Sales, Marketing, or a related field is preferred. ( Not mandatory if you have experience and basic communication skills)
• Skills:
• Strong customer service and sales skills.
• Good communication skills in English; knowledge of Hindi or Arabic is an added advantage.
• Good negotiation and problem-solving abilities.
• Familiarity with basic computer applications (MS Office, ERP systems preferred).
• Personality: Energetic, self-motivated, target-driven, and able to work effectively in a fast-paced retail environment.
• Additional Requirements:
• Presentable appearance and professional behavior.
• Ability to handle pressure and manage multiple customers simultaneously.

Job Type: Full-time