In this position the person is responsible for maintaining and continuously improving the QHSE system in Southern Middle East Region. He/she performs the job in the framework of the BV Quality Assurance Systems, the Code of Ethics and the appropriate Group policies in the region.
RESPONSIBILITIES, AUTHORITIES & ACCOUNTABILITIES
For the quality management system, his/her responsibilities & authorities includes :
- Maintain and improve the Quality System in BV SME Region.
- Ensure that processes and procedures needed for the applicable management system (ISO/IEC 17065, ISO/IEC 17020, ISO 9001…….) are established, implemented and maintained.
- Reporting to BV top management on the performance of the management system and any need for improvement, as applicable.
- Ensure business processes are accessed, understood and complied within BV SME region
- Arrange/conduct internal audits against applicable accreditation and certification standards.
- Analyze objectives of Departments as per set HSE policies and procedures.
- Ensure that appropriate monitoring is being done in SME region.
- Responsible for staff training on quality, applicable accreditation and certification standards.
- Ensure effective implementation & follow up of customer surveys.
- Manage & follow up customer complaints received in SME Region.
- Implement preventive & corrective actions and ensure appropriate follow up.
- Inform Dubai staff about BV knowledge management tools & other follow up tools, as applicable.
- Follow up of non-conformities / corrective & preventive actions for SME Region.
For the HSE management system, his/her responsibilities & authorities includes:
- Ensure HSE induction training is given to all employees including new entrants.
- Maintain and improve HSE system in SME Region.
- Ensure that processes and procedures needed for the applicable management system (ISO 14001, ISO 45001…..) are established, implemented and maintained.
- Reporting to BV Dubai top management/MER management on the performance of the management system and any need for improvement, as applicable.
- Coordinate with all concerned for HSE matters of SME Region.
- Follow up and/or conduct awareness training for HSE related topics, as applicable.
- Comply at all times with all applicable legal requirements, BV HSE Policies/guidelines, Manual and procedures, client’s HSE procedures and code of practices.
- Maintain personal work areas tidy and hazard free and report any deviation/fault/hazard immediately to the location manager/line manager/supervisor.
- Report immediately any newly identified hazard and participate in devising suitable operational control to eliminate/minimize the pertinent risk.
- Report immediately any HSE incident and cooperate in investigation.
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