Full job description

The Role
Office Management: • Oversee daily office operations, ensuring an organized and efficient work environment. • Maintain office supplies, equipment, and company records. • Handle office correspondence, emails, and phone inquiries professionally. Administrative Support: • Assist in preparing reports, documents, and travel-related bookings. • Manage company files, contracts, and documentation. • Coordinate meetings, schedules, and internal communication. Customer Service & Coordination: • Provide support to travel consultants by handling client inquiries. • Assist in processing visa applications, ticketing, and hotel bookings. • Follow up with customers to ensure a smooth travel experience. Finance & HR Support: • Handle petty cash and basic financial transactions. • Assist with employee attendance tracking and HR-related documentation. • Coordinate payroll processing and invoice tracking with the accounts team.

Requirements
Education: • Diploma or bachelor’s degree in Business Administration, Tourism, or a related field. Experience: • Minimum 2 years in an administrative or office management role, preferably in the travel industry. Skills: • Strong organizational and time-management skills. • Excellent verbal and written communication (Arabic & English preferred). • Proficiency in Microsoft Office (Word, Excel, Outlook). • Ability to work under pressure and handle multiple tasks.

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