Full job description

• Liaise with Captains regarding pre-departure and post-arrival checklists.
• Check and upload GPS tracker data for previous day’s trips; verify that fuel receipts match those uploaded by captains.
• Monitor GPS tracker to track the locations of departed boats.
• Monitor departure and arrival times.
• Check and update boat files for boats in the Operations Audit.
• Provide weekly updates on engine running hours for all boats.
• Change booking status at 17:00h the day before a trip.
• Create captains’ schedules the day before trips.
• Review weather forecasts a day in advance and update members as needed.
• Coordinate with Captains regarding fuel cards for the boats.
• Liaise with Captains for boat viewings.
• Send monthly fuel reports and weekly credit card (CC) reports to Accounts.
• Spend time on the jetty twice a week with Captains for feedback and concerns.
• Meet and greet members during busy days (especially weekends) prior to departure and upon arrival.
• Arrange orientations for new members.
• Check availability in the system.
• Send email invites to General Manager and Operations.
• Remind members a day before their orientation date.
• Check members’ ABPM in the system.
• Assist with viewings if the Manager is unavailable.
• Liaise with the Maintenance and Operations teams regarding boat breakdowns.
• Work with the Maintenance team on boat lifting, engine/generator services, and other routine maintenance tasks.
• Update members on breakdowns and provide solutions.
• Report directly to the General Manager.
• Manage the ground team of Captains and valets in all marina locations.
• Follow up on pending maintenance tasks.
• Purchase items required for the boat and ensure stock is maintained.
• Oversee tasks assigned to the Admin Assistant.
• Ensure all documents are up to date.
• Assist in operations as and when required.