Job Profile:

• Ensure that a project is completed on time and will deliver solutions that meet both customers’ requirements and our commitments.
• Contribute to internal and external customer satisfaction which is key for business growth.

Job Responsibilities:

• Drive the project to ensure customer satisfaction by meeting deadlines, quality specifications and project profitability, and lead customer interactions for the project.
• Deliver solutions that are cost effective, easy to operate and generate value.
• Provide visibility of the project progress, obtain the necessary resources and identify and resolve issues; and manage the financial aspects of projects including costs and revenue.
• Manage project risks and related action plans.
• Manage change requests and identify new business opportunities.
• Maintain communications with stakeholders and the project organization: Solution Manager, Project Delivery team, Technical Leaders, Support & Maintenance team.

Knowledge, Skills and Experience:

• At least 7 years’ experience in project management (specification, design and team), in the software development or service operation industry.
• Certified in PMI/PMP or PRINCE2 Practitioner.
• Previous experience as Engineer or Master’s Degree in Computer Science or computer engineering.
• Fluent in English and Arabic.
• Able to learn our product and service offers’ use cases and eco-systems and understand how our solutions work and how they are delivered; and able to manage scope and requirements autonomously, build a project plan, monitor the project status, manage the customer relationship and project costs and use Microsoft Project.
• Good organizational, analytical and communication skills; who is a problem-solver and team-builder, able to inspire a shared vision and delegate tasks with a high level of integrity, able to work in a fast-paced environment; who is quick learner and self-starter.
• Able to travel in case needed.