Receptionist

Full job description

Responsibilities

Greet and assist clients in a welcoming and professional manner
Manage phone calls, schedule appointments, and organize the clinic’s calendar
Provide information about wellness services and programs offered at the clinic
Assist with client check-ins, including form completion and updating records
Ensure the reception and waiting areas are clean and inviting
Handle billing, payment processing, and insurance verification as needed
Coordinate with clinic staff to ensure smooth operation and enhance client experience
Address client inquiries and concerns promptly and professionally

Requirements

Previous experience as a Receptionist in a wellness clinic or similar environment
Strong communication and interpersonal skills
Excellent customer service and problem-solving abilities
Experience with appointment scheduling and managing calendars
Proficient with computer software and electronic health records
Strong organizational skills and attention to detail
Ability to multitask and thrive in a fast-paced environment
Professional appearance and friendly demeanor
Fluency in English; additional languages are an advantage

Job Type: Full-time

Experience: