Full job description

Key Responsibilities:

• Supervise and assist front office staff in delivering exceptional guest service.
• Address and resolve guest concerns promptly and professionally.
• Manage check-in and check-out procedures efficiently.
• Assist in staff training and scheduling to ensure operational excellence.
• Monitor room availability and coordinate with other departments for seamless operations.

Qualifications:

• Experience: 1-2 years UAE experience must.
• Language: Arabic (Must)
• Proven experience in a front office or customer service role, preferably in hospitality.
• Strong leadership and communication skills.
• Proficiency in hotel management software and MS Office.
• Ability to handle pressure and resolve conflicts effectively.

Job Type: Full-time

Job Type: Permanent

Pay: Up to AED4,000.00 per month

Experience:

• receptionist: 1 year (Preferred)