Restaurant Hostess

We are seeking a warm, friendly, and professional Restaurant Hostess to join our team. As the first point of contact for guests, you will be responsible for creating a welcoming atmosphere, managing reservations, and ensuring smooth seating arrangements. Your role is essential in providing an exceptional dining experience by coordinating front-of-house operations with efficiency and hospitality.

Key Responsibilities:

  • Greet guests warmly and escort them to their tables.
  • Manage reservations and maintain an organized seating chart.
  • Answer phone calls, take reservations, and provide information about the restaurant.
  • Coordinate with servers and kitchen staff to ensure a seamless dining experience.
  • Monitor dining room flow and adjust seating arrangements as needed.
  • Assist with guest inquiries and resolve any seating or service concerns promptly.
  • Maintain cleanliness and organization of the hostess stand and entrance area.
  • Uphold restaurant policies and ensure guests adhere to dining protocols.
  • Assist with special events and accommodate VIP guests when necessary.
  • Handle takeout orders and process payments if required.

Qualifications & Skills:

  • Previous experience in a hospitality or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Friendly, outgoing, and professional demeanor.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong organizational and problem-solving skills.
  • Proficiency in reservation and POS systems (preferred).
  • Availability to work evenings, weekends, and holidays as needed.

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