Full job description

A hostess greets customers as they enter a restaurant, takes and confirms reservations, and shows customers to their table. They may also support other staff members by assisting with bussing or serving duties.

Duties & Responsibilities:

· Greeting guests as they enter, and putting them on a waiting list as necessary.

· Providing guests with menus and answering any initial questions.

· Seating guests at tables or in waiting areas.

· Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.

· Responding to complaints and helping to resolve them.

· Engaging with guests to ensure they’re happy with food and service.

· Answering phone calls, taking reservations and answering questions.

· A knowledge of the menu.

· Providing great customer service.

Job Types: Permanent, Contract