Full job description

Job Title: Fine Dining Restaurant Service Supervisor

Monthly Salary: QAR 3,500++

++ FREE Duty Meal, Shared Accommodation and Transportation to and from work

Company Profile: We are a multi-awarded, high-end cafe renowned for its exceptional coffee, exquisite pastries, and unparalleled service. We are dedicated to providing our discerning clientele with a truly luxurious and memorable cafe experience. Our commitment to quality and innovation has earned us numerous accolades and a loyal following.

Job Summary: We are seeking an experienced and highly organized Service Supervisor to oversee the daily operations of our fine dining restaurant’s service team. The Service Supervisor plays a crucial role in ensuring seamless service delivery, upholding impeccable standards, and maintaining a positive guest experience. The ideal candidate will have a strong background in fine dining, excellent leadership skills, and a passion for providing exceptional hospitality.

Responsibilities :

• Supervise and manage the service team, ensuring adherence to service standards, proper etiquette, and efficient execution of tasks.
• Manage daily service shifts, including assigning tasks, monitoring performance, and ensuring adequate staffing levels.
• Interact with guests professionally and courteously, addressing inquiries, resolving concerns, and ensuring overall satisfaction.
• Train and mentor new staff members, providing guidance on service standards, menu knowledge, and guest interaction.
• Monitor service quality and ensure adherence to established standards, addressing any inconsistencies or issues promptly.
• Oversee inventory levels for linens, silverware, glassware, and other service supplies, ensuring adequate stock and minimizing waste.
• Facilitate effective communication between the service team and the kitchen staff to ensure smooth service flow.
• Assist with scheduling, reporting, and other administrative tasks as needed.

Qualifications:

• Below 28 years old
• Can speak English well, and Arabic (preferred)
• Minimum of 3 years of experience in a fine dining or upscale restaurant environment, with at least 1 year in a supervisory role.
• Excellent leadership and communication skills, strong organizational and problem-solving abilities, ability to work under pressure and multitask, and a passion for providing exceptional service.
• In-depth knowledge of fine dining etiquette, wine and beverage pairings, food safety regulations, and restaurant operations.

Job Type: Full-time