ABOUT THE FUNCTION

The Kitchen Service Operations function responsible to perform services in accordance with the given Standard Operating Procedures (SOP’s) to maintain the highest Guest/ Customer service & delight without causing damage to the Company Property.

WHAT YOU WILL NEED TO SUCCEED

• Minimum 01 year of relevant experience in the Hotel/ Restaurant industry.
• Catering Diploma in F&B Service from recognized University/ Institute.

PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST

• Responsible for serving F&B in outlet efficiently and in a courteous manner.
• Carry all duties in accordance with tasks and descriptions with reference to established rules, regulations & policies.
• Good organization, record keeping & basic mathematical skills.
• Suggest F&B be well versed with the menu, method of preparation.
• Clean and polish glassware, china ware, hollow ware and flatware.
• Maintain cleanliness and mise-en –place level at workstation and service pantry for smooth operation.
• Replenish supply of linen and other operating equipment, obtain requested items from store room.
• Follow correct sequence of service as outlined.

COMPETENCIES

• Put Customer First
• Drive for Results
• Learning
• Resilience
• Adaptability

WHAT WE BELIEVE IN

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.