Key Responsibilities:
- Engage and Educate: Manage inbound leads through phone, email, and social media, providing clear and accurate information on visa/immigration services for top global destinations.
- Client-Centric Approach: Use pre-set templates and personalize communication to address each client’s unique needs and immigration goals.
- Expert Guidance: Advise on available immigration programs and policies, helping clients understand their options and make educated decisions about their future.
- Relationship Building: Build long-lasting relationships with clients by offering ongoing advice, maintaining communication, and ensuring satisfaction throughout the immigration process.
- Close Deals: Convert leads into clients, close contracts, and meet financial targets while maintaining high levels of professionalism.
- Confidentiality and Accuracy: Handle sensitive immigration documents and client case information with confidentiality, adhering to deadlines and client agreements.
- Multitasking Mastery: Manage multiple priorities, phone calls, and case processing effectively in a fast-paced environment.
What We’re Looking For:
- Sales Experience: Prior experience in sales, negotiation, or consulting is a must. A proven track record of converting leads into successful contracts.
- Strong Communication Skills: You should be able to convey complex immigration information in a clear, concise, and friendly manner—both over the phone and in person.
- Team Player: You thrive in a collaborative environment and enjoy working with others to achieve team and company goals.
- Client-Focused: Ability to work under pressure while maintaining excellent customer relationships.
- Target-Oriented: A driven individual who can meet and exceed targets.
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